SAVLIS & COMPANY.
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  • Home
  • The Fall/Winter Collection
  • The Classic Collection
    • Accessories
    • Tops
    • Bottoms
  • Customer Service
    • Privacy Policy
  • About
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COVID-19:

07/25/2020
Our drop shipper is seeing fulfillment times for apparel within 2 weeks, instead of 6 weeks! That is really exciting! However our Tie Dye Tees are fulfilled in house, so expect fulfillment within two days of ordering. Thank you for your patience and continued support! 

07/01/2020
Unfortunately our drop shipper is predicting wait times of about 6 weeks until apparel items can be fulfilled. They are doing everything they can to bring operating capacity back to 100%. However our Phone Cases are being fulfilled within 4 business days. 
I hope you all are staying safe and healthy. 

04/01/2020
Although we do not have any employees, besides myself the owner, our drop-shipper who fulfills our orders is abiding by the CDC guides for practicing safe working conditions. They have a warehouse in both California and North Carolina and are seeing delays in fulfillment. Please bear with us and our drop-shipper while we try to navigate through these troubling times. If you have any other questions, comments or concerns please share it with us via the Customer Service Form. We appreciate your understanding and any future purchases you might make, thank you! 

We kindly urge you to not leave your home unless it is essential. Please stay safe and healthy. 

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Returns:

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us via the customer service form at the bottom of the page! Refunds are only offered to customers that receive the wrong item(s) or damaged item(s). If any of these apply, please contact us with with your order number and photos of wrong/damaged items. At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, except for the hats. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Shipping:
We work with an on-demand order fulfillment company with facilities worldwide! It takes 3-7 days to fulfill an order, and shipping time depends on your location, but can be estimated 5-8 business days. If your order comes damaged please email us within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

    Customer Service Form.

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  • Home
  • The Fall/Winter Collection
  • The Classic Collection
    • Accessories
    • Tops
    • Bottoms
  • Customer Service
    • Privacy Policy
  • About